How your personal data is collected, why it is collected, and how it is kept secure — all clearly explained here.
BD11 Bus (bd11bus.net) places the highest importance on your privacy. We believe your personal data belongs to you — we only use it to the extent necessary to provide our services.
This Privacy Policy applies to the BD11 Bus website, mobile app, and all other digital platforms. It governs how your information is handled whenever you register, log in, or use any of our services. You must comply with this policy to access our platform.
We may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or a platform notification. We recommend reviewing the latest policy before using our platform.
BD11 Bus collects various types of information from you. This data comes from three main sources — what you provide directly, what is automatically collected through your usage patterns, and what is obtained from third-party verification services.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity | Name, date of birth, NID number | Age Verification, KYC |
| Contact | Email, mobile number | Account Management |
| Financial | BKash/Nagad number, transaction history | Payment Processing |
| Technical | IP address, device information, cookies | Security & Analytics |
| Usage Patterns | Game History & Betting Patterns | Service Improvement |
BD11 Bus uses your data only for legitimate and transparent purposes. We never sell your data to advertisers or share it without your consent.
In certain cases, BD11 Bus may share your information with specific third parties — but only to deliver our services, and strictly under confidentiality agreements.
BD11 Bus uses industry-leading technology to protect your data. Our security infrastructure is regularly audited by independent third parties.
The BD11 Bus website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help enhance your experience on our platform.
You can disable optional cookies through your browser settings, though some features may be limited as a result.
BD11 Bus does not retain your data longer than necessary. A specific retention period is defined for each data type.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the lifetime of the account | Service Delivery |
| Transaction Records | 5 Years | Legal Obligations |
| KYC Documents | 5 Years | Regulatory Requirements |
| Log Files | 1 Year | Security Investigation |
| Marketing Data | Until consent is withdrawn | Promotional Communications |
After account closure, all data is permanently deleted within the designated period, except where retention is required by law.
You have full control over your data on the BD11 Bus platform and can exercise any of the following rights at any time.
You can find out what information we hold about you.
You may request corrections to any inaccurate or outdated information.
You can request deletion of your data unless a legal obligation requires us to retain it.
You can request that we stop using your data for specific purposes.
You can request a copy of your data to download.
You have the full right to opt out of marketing communications.
BD11 Bus strictly does not serve anyone under the age of 18. Our platform does not knowingly collect or store any personal information from minors.
BD11 Bus reserves the right to update this Privacy Policy as needed. We will notify you in advance of any significant changes — imposing changes without notice is not how we operate.
Send any questions, complaints, or rights requests related to this Privacy Policy to the address below. Our dedicated privacy team will respond promptly.
If you have any concerns about your data, contact our privacy team directly.
support@bd11bus.netOur Commitment to Privacy at BD11 Bus
All data between your device and our servers is protected with 256-bit SSL encryption — no one can intercept or read it in transit.
BD11 Bus never sells your personal data to advertisers or third parties. Your information is used solely to serve you.
View, update, or request deletion of your data at any time. You own your information — we are simply its custodians.
Our security infrastructure is audited every 6 months by independent third parties. Any vulnerabilities identified are resolved immediately.
Data is deleted once it is no longer needed. We do not hold on to your old information unnecessarily — data minimization is a core principle we follow.
Our Privacy Policy is intentionally written in plain language — not buried in complex legal jargon. What you read is what applies.
Now that you understand the BD11 Bus Privacy Policy, join today and experience Bangladesh's most secure gaming platform.